Frequently Asked Questions
How It Works - Finding and Booking a Tour
Egypt Tours Plus has been operating in Egypt and the Middle East since 1955, and this vast amount of experience has helped us to plan and create a wide variety of Egypt package tours to suit all tastes. At Egypt Tours Plus we believe in flexibility, and to this end, all of our package tours can be customized according to your own individual needs.
In addition to our tours being flexible, you are also able to build your very own tour itineraries with the help of one of our highly experienced travel representatives who will be available to provide all the necessary advice and information. Regardless of what option you choose, finding and booking the ultimate tour couldn’t be any easier. Simply follow this basic guide, and your dream vacation will soon become a reality:
Our Egypt Tours Plus website has been specifically designed to be user friendly, so finding some amazing tours of Egypt and beyond should involve nothing more than a few mouse clicks. However, if at any time you feel you need assistance, you’re more than welcome to contact us via live chat, or by calling our toll free number from anywhere in the world.
- Once you’ve decided on a particular tour package, simply complete and submit the accompanying form. When we receive your request, one of our tour representatives will email the complete tour itinerary to you with 24 hours, including the total cost of your chosen tour.
- The tour representative that sends you the itinerary email will now have been assigned to you, and they will be more than happy to help you in any way they can. If you have any questions or concerns, or if you want any changes made to the itinerary, you simply reply to the email you received.
- When you are 100% satisfied with all the details and you’re ready to proceed, you can go ahead and book your tour and pay the necessary deposit.
- Remember, if at any time you need help or assistance, you are more than welcome to correspond with your assigned tour consultant. If you need to contact us urgently, please don’t hesitate to make use of our Live Chat service which is manned around the clock, and throughout the year.
- Payments can be made through our secure payment processing system, either by direct bank transfer or by credit card.
Experiencing Egypt in pure luxury has never been easier or more affordable.
If I book a tour, will I be travelling in a group, or will it be a private tour?
Unless stated otherwise, all our tours are “private tours” which include your own personal guide and driver. If your tour includes a Nile River cruise, this leg of your tour is not private, although you will have your own private cabin on board the cruise ship.
I’ve seen a tour package I really like, but there are a few things I would like to have changed. Is this possible?
Yes! All our tours can be customized to fit your exact needs and desires. Alternatively we also offer a “Custom Tour” option which essentially allows you to design your own tour. If your preferred tour package requires major changes, or if you want to build your own tour, we recommend contacting us via Live Chat or on our toll free telephone number.
I have not received the itinerary I requested. What should I do?
While we do everything we can to deliver your itinerary within 24 hours, sometimes things can go wrong. If you haven’t received your requested itinerary within 24 hours, please contact our customer service help desk via Live Chat, email or phone.
How can I have changes made to the itinerary I received?
Simply reply to the itinerary email you received from us, stating what changes you want made.
When is the best time to book a tour?
Tours can be booked all year round, although some people do find the heat a bit uncomfortable during hot summer months, from June to August. This is especially true if your itinerary includes spending time in the desert, in which case we recommend visiting during the cooler months of the year.
Do you offer any discounts?
Yes, we do offer a discount for group tours providing there are ten or more people in the group. If you are making a group reservation, please discuss discounts with the representative you’re dealing with. Egypt Tours Plus can only calculate the exact discount once your itinerary has been finalized.
Do children travel for free?
Our rates for children accompanying adults on Package Tours; Nile River Cruises and hotel stays are as follows:
- Age 0-1: Free
- Age 2-5: 25% of listed price
- Age 6-11: 50% of listed price
- Age 12 and up: Full price
For Sightseeing Tours and Shore Excursions, the cost for children is as follows:
- Age 0-5: Free
- Age 6-11: 50% of listed price
- Age 12 and up: Full price
Will I be required to pay a deposit?
Yes, we charge a 25% deposit when you make your reservation with us, except during the high season (December to February) when a 50% deposit is required. However, if you are not able to pay the deposit in full when you make a booking, please let our customer service representative know that you would like to pay your deposit in installments.
Will I be charged any additional fees or surcharges?
Egypt Tours Plus does not charge any additional fees or surcharges – The price you see is the price you pay.
Since the Egyptian revolution in 2010 there has been ongoing political unrest and incidences of violence. Is it still safe for me to visit?
Egypt has been a premier tourist destination for centuries, and the Egyptian people have always welcomed tourists with open arms. Despite the current political situation in the country, Egypt is still a very safe country to visit. Mass demonstrations are for the most part peaceful, and are typically confined to small areas in Cairo and other cities, none of which affect our tour itineraries.
Additionally, since all our tours include a personal guide and driver, you’ll be in the company of a staff member at all times. Nothing is more important to us than the safety and satisfaction of our customers, and the guide that will be assigned to you will under no circumstance take you anywhere where your personal safety might be at risk. Our company, including our guides, are well informed with regards to current conditions in the country, and if need be, we will immediately inform you if any changes need to be made to your original itinerary.
Is it safe for single women to travel in Egypt?
Egypt is as safe as most other popular travel destinations, and particularly in the touristic areas. However, Egypt Tours Plus does recommend that women travelling on their own should dress modestly, both for their own safety, and also as a sign of respect towards local culture. After all, nearly all Egyptians dress modestly, including Egyptian men.
Do I need a visa to visit Egypt, and if so, how I do I acquire one?
Yes, everyone is required to have a visa in order to enter Egypt. Visas can be applied for at any Egyptian embassy or consulate in your country of residence, anywhere in the world. Citizens of the following countries can also purchase a 1 Month Entry Visa on arrival:
Australia, Canada, Croatia, European Union, Georgia, Japan, New Zealand, Norway, Macedonia, Republic of Korea, Russian Federation, Serbia, Ukraine, United Kingdom and United States.
However, if you intend staying for longer than a month, or if your tour package includes visiting other Middle Eastern countries, then we recommend applying for a 3 Month Multiple Entry visa prior to arriving in Egypt.
NOTE: Your passport must be valid for at least six months from the date of arrival in the country.
I am not in my country of residence, can I still visit Egypt?
Under Egyptian law, visas can only be issued to you in your country of residence, or in a country for which you have a residency permit. This also applies to citizens of the countries listed above, although they can get a 1 Month visa on arrival.
Can I extend my visa while I’m in Egypt?
Yes, visas can be extended at various government offices in Cairo and elsewhere in the country. Egyptian immigration also allows a two week grace period after your original visa expires. Providing you apply for an extension within the two week grace period, you won’t be subjected to any fines or penalties.
The tour package I want includes visiting multiple countries in addition to Egypt – will I have difficulty obtaining visas for those countries?
Most people will have no difficulty obtaining a visa for any of the countries featuring in our package tours. However, each country has their own conditions for issuing visas, and to that end we recommend that you get all the necessary information prior to booking your tour with us. Alternatively, you can contact us for assistance, although we won’t be able to submit your applications for the various visas you require.
Can I book my flights through Egypt Tours Plus?
Yes, if you would like your package tour to include your flight to Egypt and your return flight home, please let us know once you are ready to book your vacation. Please note though that flights typically have to be paid for in full at time of booking.
Are mosques open to non-Muslims?
All mosques in Egypt are typically open to non-Muslims, apart from the Mosque of El Hussein and the Mosque of Sayeda Zeinab. However, it is always best to ask permission before entering a mosque, particularly if you are travelling without a guide, and in areas that are not often frequented by tourists.
Must tourists adhere to a special dress code when visiting mosques?
The dress code for entering mosques in Egypt is generally the same as it is for entering mosques anywhere in the world. Egypt Tours Plus recommends that women carry a lightweight scarf with them if they intend visiting mosques, since many mosques require women to cover their hair before entering. Some mosques will also require women to cover their legs; arms and shoulders. If you are visiting the mosques with your guide, they will keep you well informed at all times.
Are churches and monasteries open to tourists?
All churches and monasteries throughout Egypt welcome visitors, although there are some which are not open for sightseeing during Lent.
Must tourists adhere to a special dress code when visiting churches and monasteries?
While churches and monasteries are typically not overly concerned with any particular dress code, Egypt Tours Plus does recommend dressing modestly when visiting any religious building, regardless of what religion the building or monument represents.
What are the best churches; monasteries and mosques to visit during my stay?
There are far too many interesting mosques and churches to mention here, but your private guide will be more than happy to offer you the best possible advice based on where about in the country you are. Cairo has after all been nicknamed the “City of a Thousand Minarets” because of the vast number of mosques in the city.
Are there any particular health concerns I should be aware when I visit Egypt and other countries highlighted in your tours?
As a general rule, there are no significant health concerns to worry about when travelling to the Middle East, although some health care professionals do recommend getting vaccinated against Hepatitis C and Typhoid Fever. Some also recommend an oral dose of the Tetanus vaccine.
The biggest health concerns for tourists are sunburn; heatstroke and gastrointestinal complaints, the latter almost always being caused by drinking tap water or by eating food at questionable restaurants and/or street vendors. If in doubt, please talk to your guide.
Many tourists want to sample local “street food” and most don’t encounter any problems. The best advice anyone can give is that you stick to places where there are a lot of customers. Not only is their food more likely to be fresh, but it will more often than not also be good.