Frequently Asked Questions

1. FIND YOUR DREAM TOUR

First things first. Find your favorite tour. Browse our Egypt tour packages or – if you already have a general idea of what you want and need – simply plan your tour right here.

If at any time you need help or assistance, you are more than welcome to contact us via email.

2. FILL OUT AND SUBMIT FORM

Once you’ve decided on a particular tour package, simply scroll down a bit and complete and submit the accompanying form. When we receive your request, one of our tour consultants will email the complete tour itinerary to you within a few hours, including all details and the total cost of your chosen tour.

3. MAKE IT PERFECT

The tour consultant that sends you the itinerary email will now have been assigned to you, and he/she will be more than happy to help you in any way possible. If you have any questions or concerns, or if you want any changes made to the itinerary, you simply reply to the email you received.

4. BOOK AND PAY DEPOSIT

When you are 100% satisfied with all the details and you’re ready to proceed, you can go ahead and book your tour via your tour consultant and pay the necessary deposit. Payments can be made through our secure payment processing system, either by direct bank transfer or by credit card.

At anytime during this process we encourage you to ask your questions. Correspond with your assigned tour consultant and don’t hesitate to make use of the by email provided toll free phone numbers. We are here to guide you.

Egypt Tours Plus – Your Best Egypt Travel Experience Ever – Guaranteed!

Cancellation

In order to cancel a reservation, a written request must be sent as soon as possible by fax or email. In the case of cancellations, the following charges will apply:

Fair Cancellation Fees: (Excluding Peak Periods)

If you cancel your trip, you’ll have to pay:

• From the date of booking until 61 days before your arrival date, 15% of the entire tour price will be charged.
• 35% of the tour price if you cancel 60-31 days before arrival.
• 50% of the tour price if you cancel 30-15 days before arrival.
• 100% of the tour price if you cancel 14-1 days before arrival.

Additionally, airlines also have their fees, and there’s a 5% bank fee on refunds.

Fair Cancellation Fees For Christmas, New Year and Easter Vacation:

If you cancel your trip, you’ll have to pay:

• From the date of booking until 61 days before your arrival date, 25% of the entire tour price will be charged.
• 50% of the tour price if you cancel 60-31 days before arrival.
• 75% of the tour price if you cancel 30-15 days before arrival.
• 100% of the tour price if you cancel 14-1 days before arrival.

Additionally, airlines also have their fees, and there’s a 5% bank fee on refunds.

Refunds

If you need a refund, we’ll send it back the same way you paid. If you don’t show up for your reservation, we can’t give a refund. We also deduct a 5% bank fee from all refunds.

See our Terms of Service page for further details.

No! Egypt Tours Plus does not charge any additional fees or surcharges – The price you see is the price you pay.

See our Terms of Service page for further details.

Our rates for children accompanying adults on Package Tours; Nile River Cruises and hotel stays are as follows:

• Age 0-1: Free
• Age 2-5: 25% of listed price
• Age 6-11: 50% of listed price
• Age 12 and up: Full price

For Sightseeing Tours and Shore Excursions, the cost for children is as follows:

• Age 0-5: Free
• Age 6-11: 50% of listed price
• Age 12 and up: Full price

See our Terms of Service page for further details.

Reservations only become binding once the required deposit has been received. We typically require a deposit amounting to 25% of the tour price, and a deposit of 50% for tours during Christmas, Easter and New Year holiday periods.

However, we are offering a low down payment of just 10% to secure your spaces on the tour, including hotel rooms, cruise cabins, domestic flight tickets, and other travel-related services.

The remaining balance can be paid up to two days prior to your arrival date or in cash upon arrival at the destination to your tour manager, therefore, your booking will be a risk-free investment.

See our Terms of Service page for further details.

Unless stated otherwise, all our tours are “private tours” which include your own personal guide and driver. If your tour includes a Nile River cruise, this leg of your tour is not private, although you will have your own private cabin on board the cruise ship.

Yes, everyone is required to have a visa in order to enter Egypt. Visas can be applied for at any Egyptian embassy or consulate in your country of residence, anywhere in the world.

Citizens of the following countries can also purchase a 1 Month Entry Visa on arrival:

United States, Australia, Canada, United Kingdom, European Union, Argentina, Brazil, Chile, Peru, Mexico, Colombia, Venezuela, Cost Rica, Ecuador, Georgia, Japan, New Zealand, Norway, Macedonia, Republic of Korea, Russian Federation, Serbia, and Ukraine.

However, if you intend staying for longer than a month, or if your tour package includes visiting other Middle Eastern countries, then we recommend applying for a 3 Month Multiple Entry visa prior to arriving in Egypt.

NOTE 1: Your passport must be valid for at least six months from the date of arrival in the country.

NOTE 2: The citizen of many countries can now also obtain an Egyptian e-Visa online prior to traveling to Egypt.

Most people will have no difficulty obtaining a visa for any of the countries featuring in our package tours. However, each country has their own conditions for issuing visas, and to that end we recommend that you get all the necessary information prior to booking your tour with us. Alternatively, you can contact us for assistance, although we won’t be able to submit your applications for the various visas you require.

Yes! All our tours can be customized to fit your exact needs and desires. Alternatively we also offer a “Custom Tour” option which essentially allows you to design your own tour.

You can customize any given tour package by entering your customizations in the forms “message field” or by notifying your assigned tour consultant via email.

Simply reply to the itinerary email you received from us, stating what changes you want made.

While we do everything we can to deliver your itinerary within 24 hours, sometimes things can go wrong. If you haven’t received your requested itinerary within 24 hours, please contact our customer service help desk via Live Chat, email or phone.

Tours can be booked all year round, although some people do find the heat a bit uncomfortable during hot summer months, from June to August. This is especially true if your itinerary includes spending time in the desert, in which case we recommend visiting during the cooler months of the year.

Yes, if you would like your package tour to include your flight to Egypt and your return flight home, please let us know once you are ready to book your vacation. Please note though that flights typically have to be paid for in full at time of booking.

Yes, we currently offer two types of discounts. We do offer a discount for group tours providing there are ten or more people in the group. If you are making a group reservation, please discuss discounts with the representative you’re dealing with.

We also offer an “Early Bird” discount of 5% if you book and pay for your chosen tour at least 6 months prior to your arrival in Egypt. Early Bird discounts require full and non-refundable payments. Egypt Tours Plus can only calculate the exact discount once your itinerary has been finalized. Discounted tours are not eligible for date changes and/or refunds.

See our Terms of Service page for further details.